Frequently Asked Questions
Everything you need to know about our bohemian lifestyle and shopping experience.
How do I determine my size in Poupette St Barth?
Our designs typically feature an easy, breezy fit. We provide a detailed size guide on each product page to help you find your perfect match, ranging from XS to XL.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Delivery times vary by location, but standard shipping usually takes 3-7 business days.
How should I care for my garments?
To preserve the delicate fabrics and vibrant prints of your Poupette St Barth pieces, we recommend hand washing in cold water and air drying. Avoid harsh detergents and bleach.
What is your return and exchange policy?
If you are not completely satisfied with your purchase, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.
Are your prints unique to the brand?
Yes, all of our prints are exclusively designed in-house. Each pattern is inspired by the vibrant colors and flora of St. Barth, ensuring a unique aesthetic you won't find anywhere else.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Klarna for installment options.